Top Rated VA, A+STR Manager, Expert Customer Service Manager

Overview

Looking for full-time work (8 hours/day)

at $13.72/hour ($2,640.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

June 25th, 2026 (yesterday)

Member Since

May 13th, 2018

Profile Description

I partner with business owners, real estate investors, property managers, and e-commerce brands to deliver high-level operational support that drives growth and results. My approach is proactive, detail-oriented, and fully invested in helping you scale with confidence.

Core Expertise:
-  Real Estate Transaction Coordination: Contract-to-close, HUD review, title coordination, file compliance, CRM management, deadline tracking

-  Short-Term Rental Management: Full guest experience, OTA platform management (Airbnb, VRBO, ---------- , Guesty, Hostaway, Doorlop, Buildium, Breezeway, Turno, Pricelabs)

-  Virtual Executive Assistance: Email, calendar, CRM management, team coordination, SOP creation, process automation, project management (Asana, ClickUp, ---------- , Airtable), Notion, GHL

-  Customer Service Leadership: Zendesk, Gorgias, HubSpot, Salesforce, HelpScout, dispute resolution, retention strategies

-  eCommerce & Marketplace Operations: Shopify, Amazon FBA/FBM, WooCommerce, Netsuite, Etsy, eBay, inventory and fulfillment management

-  Digital Marketing & SEO: Content creation, WordPress (Elementor, Wix), social media management, email campaigns, SEO optimization

Trusted with:
800+ properties managed
7+ years in property & rental operations
5+ years real estate transaction coordination
7+ years eCommerce management & customer experience
Tools I master daily: QuickBooks, DocuSign, GSuite, Zapier, Jotform, Slack, Dropbox, FedEx, PayPal, and more.

If you're looking for a reliable, highly skilled professional who understands both the operational details and big-picture growth, let’s connect!