A seasoned professional with over seven years of experience in customer support, freight brokerage, and dispatching roles, demonstrating a keen ability to establish and nurture client relationships, manage complex logistics, and deliver high-quality customer service in fast-paced environments.Proven track record in freight dispatch, adept at coordinating and scheduling pick-ups, transit, and deliveries for efficient and on-time shipments. Skilled in negotiating freight rates with carriers, ensuring cost-effective and mutually beneficial agreements while maintaining service quality.Strong background in customer support roles, excelling in delivering high-quality customer service via various communication channels to address inquiries and resolve issues related to products and
With a proven track record in maintaining strong relationships with clients and coordinating efficient logistical processes, I have honed my problem-solving and negotiation skills, which are vital to being a successful Virtual Assistant. My experience in providing high-quality customer service and handling billing inquiries would enable me to tackle any administrative tasks effectively. Moreover, my knowledge of industry trends and strategic decision-making capabilities would ensure I stay ahead of the curve and deliver the best service in the role of a Virtual Assistant.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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