VA- Customer Service/Admin Support/E-Commerce/Bookkeeping

Overview

Looking for full-time work (8 hours/day)

at $4.50/hour ($792.00/month)

Bachelors degree

Last Active

May 3rd, 2024 (2 days ago)

Member Since

May 5th, 2018

Profile Description

Do you need someone to entrust your business?

No worries! I am here to help.

I am a virtual assistant with over 11 years of experience in customer service support. Throughout my career, I have successfully handled administrative tasks such as data entry, creating end-of-shift reports, billing, and generating sales and inventory reports. I am confident in communicating with people via phone, email, or chat, consistently delivering an excellent customer service experience. Additionally, I have worked for an E-commerce Shopify dropshipping company in Europe.

Let me help you make your business grow. 

I can help you with:
* Customer Service
* Phone Support
* Admin Support
* Email Support
* Chat Support
* Data entry
*Graphics design
* Social Media Management
*Order Fulfillment
*Order Processing
* Order Tracking

Tools Used:
-CRM
-Slack
- Upgrade to see actual info
-Helpscout
- Deepl
-Zendesk
-Freshdesk
-Shopify
-Amazon WorkSpace
-Ring Central 
-Eyebeam Softphone
-Amazon Connect
- Google doc, sheets, and calendar and google drive
-Canva
- Microsoft Office and MS Outlook 
-Help Scout
-Zendesk
-Click up


I am a team player, punctual, creative, resourceful, provide high-quality work, and always have a "can-do mindset." I have received recognition, awards, and bonuses from previous clients. I can work under pressure and willing to undergo self-paced training that would help make tasks easier and help client achieve his target.