• Computer literate
• Microsoft Office Programs (Word and Excel as well as PowerPoint)
• English proficient (took 30 units in English and Teaching)
• Skilled and experienced in Customer Service with more than 3 years of experience in handling different customers
• Familiar in using the internet as daily means of access to current information and resource guide
• Possesses interpersonal skills; works well with others, in both support and supervisory position
• Fast typing skills
• Dealt with up to 3 customer chats at the same time on both Chat accounts that I have been with
• More than a year of Sales experience with consultative selling strategy that mostly caters to the customer’s needs
• Had been the most improved agent of 2014 with Sony Sales Chat
• Certified Apple Technical Representative as of 2015
• Experienced in dealing with Inbound, Outbound, E-mail and Chat accounts
• Handled Customer Service, Technical Support, Sales as well as different fields such as Financial, Electronics, Cars, Health and Utilities
• Dealt with Cana
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTSOnlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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