Medical Virtual Assistant |Quality Assurance| Customer Care Professional

Overview

Looking for full-time work (8 hours/day)

at $4.72/hour ($909.09/month)

Entrepreneurial Management

Last Active

June 29th, 2026 (9 days ago)

Member Since

April 21st, 2018

Profile Description

Healthcare Support Professional with 3+ years of US healthcare experience specializing in claims support, benefits and eligibility verification, authorization review, and provider/member assistance. Combined with 5 years of customer service and quality assurance experience, I bring strong analytical skills, attention to detail, and a commitment to delivering accurate and professional support

My healthcare background includes assisting healthcare providers and members with claim denials, eligibility verification, authorization-related inquiries, benefits interpretation, and coverage questions. I have experience supporting Medicare Advantage and Medicare Part D, Prescription Drug Plan (PDP) members while ensuring accurate documentation and resolution of inquiries.

My Quality Assurance experience has strengthened my ability to review processes, identify errors, maintain compliance, and ensure high-quality customer interactions

Areas of Expertise:
• US Healthcare Support
• Claims Investigation & Resolution
• Benefits and Eligibility Verification
• Authorization & Denial Review
• Medicare Advantage Plans and Commercial plans
• Medicare Part D Prescription Drug Plans (PDP)
• Provider and Member Support
• Documentation & Case Management
• Quality Assurance
• Customer Service
• Email and Phone Support
• Data Entry and Administrative Tasks

I am seeking remote opportunities as a Medical Virtual Assistant, Patient Coordinator, Healthcare Support Specialist, Insurance Verification Specialist, Medical Administrative Assistant, or related healthcare support role. I am highly trainable, detail-oriented, and committed to providing exceptional service to patients, providers, and healthcare organizations