Current Employment Status:
Hired Part Time on Apr 17, 2024
I am an experienced Workforce Management Officer proficient in client-facing reporting, real-time monitoring, and call queue management within fast-paced environments. My skills include hardware, software, and network troubleshooting, with expertise in Microsoft Office tools (MS Word, Excel, PowerPoint), Remote Desktop Support, and navigation of ServiceNow (SNow) and Active Directory. I am familiar with the Shopify platform and excel in data entry and administrative tasks. I work well with others, communicate effectively, and I always aim to improve.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience as an online SEO specialist.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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