Justine

MultichUpgrade to see actual infol Customer Experience Specialist

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

College Level

Last Active

November 20th, 2023 (159 days ago)

Member Since

April 2nd, 2018

Profile Description

I am an experienced Customer Service Associate handling email, chat & phone chUpgrade to see actual infols to drive customer satisfaction and a tailor-fit real-time resolution.
I’ve worked with big telecommunication companies such as Telstra and AT&T also, a printing company - Vistaprint. 

I am efficient and resourceful and am keen on targeting metrics to deliver positive feedback to the customer that drives advocacy to the company by net promoter score. 

My goal is to aid with the growth of the business that needs customer service professionals to assist their clients and customers in building a lasting impression on them. 

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Content Moderation/Management

Basic Information

Age
31
Gender
Female
Website
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Address
Manila City, NCR
Tests Taken
IQ
Score:  120
DISC
Dominance: 34%
Influence: 5%
Steadiness: 21%
Compliance: 40%
English
C1(Advanced)
Uploaded ID
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