I’m an experienced Administrative Assistant specializing in insurance verification and scheduling within healthcare administration. I’m familiar with platforms like Availity, Secure Provider Portal, and other industry-standard systems, and I focus on verifying patient insurance coverage, coordinating with providers, and ensuring accurate billing. I also have a solid background in managing appointment scheduling to ensure smooth coordination between patients and healthcare teams. I’m proficient in Microsoft Office and EHR/EMR systems, which helps me support day-to-day administrative tasks efficiently. I pay close attention to detail and prioritize confidentiality, helping to streamline processes for smooth operations and quality patient care.
Experience: 2 - 5 years
Manages incoming calls and customer service inquiries, addresses billing concerns, and identifies and assesses customer needs to achieve satisfaction.
Experience: 2 - 5 years
Experience: 2 - 5 years
Verifies insurance coverage of each patient, and explains coverages to patients. Reach out to claims to resolve denials and appeals denied claims.
Experience: 2 - 5 years
Experience: 1 - 2 years
Collects client’s copays and direct pay, and creates and sends the statement
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