E-commerce Customer Service Manager and Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (2 days ago)

Member Since

March 22nd, 2018

Profile Description

Most businessmen aim to have that one great team that will help them build their company's potential to its full bloom, being swamped with too many responsibilities at hand.
I would be happy to lift those burdens off your shoulder and see you concentrating on how you can generate income with your business.
Let me be the person to help you..

Being patient, understanding the problem at hand, providing a positive attitude, and being able to convey empathy to customers what I do best.
I have been in the sales and service industry since 2012. I started working as a Telemarketer for a Pharmaceutical Company. We were divided into groups, selling medicines to customers mainly in the US. After that, I applied for a Customer Service position for E-commerce Stores which later landed me a position as the Store Manager for a couple of my clients. This work experience helped me enhance my knowledge in selling and marketing products to a possible customer without being obnoxious or assertive.

QUALIFICATIONS:
- Extremely organized
- Detail-oriented
- Works well either independently or as a team
- Very good English writing skills
- Proficient with Gmail, MS Office, and Google Drive Applications
- Honest and reliable
- Have a can-do attitude
- Able to either meet deadlines or finish work ahead of time with accuracy
- Fast learner
- Willingness to be trained in areas that I am not yet proficient with
- Have experience with the following software applications: Asana work tracking, Slack, Zendesk and Helpscout

 Customer Service / Virtual Assistant
- answering emails and responsive conversations with clients
- managing calendar and schedules
- managing newsletters
- social media management
- organization of files and folders through online storage.

Store Manager
- processing orders
- searching/adding suppliers from Aliexpress

Adding product descriptions, product listings

You can be assured that I am very flexible and I love exceeding expectations!
I hope to be interviewed by you. Thank you and have a beautiful week ahead!

Warm regards,
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