Gladys

Administrative Assistant / Real Estate VA / CSR Expert

90 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 30th, 2024 (22 days ago)

Member Since

March 13th, 2018

Profile Description

Customer service account specialist representative. i handle mostly about escalated billing concerns. i also do troubleshooting for our customers basic technical or reception issues. I also cater sales in our department with a maintaining sales production rate of no lesser than 70% for the whole entire month, aside from that I handle part of the retention team in our department with a maintaining saving rate of 90% in a month. All of which is I was able to pass.
I also had an experience in outbound calling for a year. i am an experienced outbound caller, i basically do surveys for our clients with required brackets for different types of respondents that our client would ask, so doing outbound calls or setting an appointment wouldn't hard for me.

Top Skills

Customer Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Marketing » Affiliate Marketing

Marketing » Content Creation » eBook Writing

Marketing » Social Media Management » Instagram marketing

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Real Estate » Lead Generation

Office and Administration » Translation

Marketing » Mobile Marketing

Basic Information

Age
32
Gender
Female
Website
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Address
Davao City
Tests Taken
IQ
Score:  99
DISC
Dominance: 36
Influence: 20
Steadiness: 23
Compliance: 22
English
C2(Advanced/Mastery)
Uploaded ID
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