Customer Service Associate/Admin VA

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

April 24th, 2024 (11 days ago)

Member Since

March 11th, 2018

Profile Description

Experienced and results-driven Customer Support Associate with over 5 years of combined experience in supplier success, customer service across various industries, and education. Specialties include personalized software training, proactive churn prevention, product upsell, and utilization of CRM tools like Salesforce for targeted customer engagement and support, resulting in increased account completion rates, reduced support tickets, and improved customer satisfaction ratings.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Marketing » Copywriting

Customer Support » Email Support

Office and Administration » Data Entry

Office and Administration » Email Management

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Office and Administration » Translation

Office and Administration » Microsoft Excel

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Oton, Iloilo

Tests Taken: IQ
Score: 108: DISC
Dominance: 54
Influence: 32
Steadiness: 8
Compliance: 6: English
C1(Advanced)

Uploaded ID: Sign Up with Pro Account to View

“It definitely helped transform my business and take a significant load off for me.”

Samori Coles

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