Shandrey

Call Center Senior Agent (Experienced Resolution Supervisor in Customer Service)

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Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

High school diploma

Last Active

April 24th, 2024 (6 days ago)

Member Since

March 10th, 2018

Profile Description

I've been in the call center industry for more than 2 years, I worked for iQor and is under SPRINT account, I have started as an agent in SPRINT's finance department and was promoted as a supervisor when I was assigned to SPRINT's Customer care department. Before I resigned I requested to put my title back as an agent however due to my experience I was instead entitled as a Senior Agent. I have developed a wide range of skills that are  applicable  to a variety of situations and I always strive to deliver quality results in the pursuit of completing tasks assigned to me.

Top Skills

Customer Support

Customer Support » Phone Support

Other Skills

Accounting

Professional Services » Management Services » Business Management

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Content Moderation/Management

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Accounting » Financial Accounting » Financial Analysis

Basic Information

Age
27
Gender
Male
Website
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Address
Dasmariñas, Cavite
Tests Taken
IQ
Score:  118
DISC
Dominance: 18
Influence: 11
Steadiness: 34
Compliance: 38
English
C2(Advanced/Mastery)
Uploaded ID
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