Customer Support Specialist | Technical Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

April 6th, 2024 (20 days ago)

Member Since

March 3rd, 2018

Profile Description

Proficient in delivering top-notch customer support across various industries, I boast a solid 2-year background in live chat customer service within the Tent Manufacturing sector based in the US. My primary responsibilities involved adeptly handling customer inquiries, generating quotes, and leveraging my design skills in Photoshop and Illustrator to create visually appealing renderings for printed items.My expertise extends beyond the realm of manufacturing, as I've successfully navigated the complexities of technical support for an educational website. Here, my focus was on addressing students' account-related issues, troubleshooting technical challenges, and ensuring a seamless experience for them during exams, quizzes, and assignments.Since 2018, I've been a valuable asset in the realm of eCommerce, particularly with Shopify-powered stores. My customer support journey has also encompassed major online marketplaces, including Walmart and Amazon. Through this diverse experience, I've honed my ability to cater to the unique needs of customers across different platforms, providing them with exemplary service and fostering lasting relationships.Driven by a commitment to excellence, I bring a wealth of knowledge in customer service dynamics, technical troubleshooting, and e-commerce operations. With a proven track record of delivering exceptional support, I am poised to contribute my skills and dedication to any team or project in need of a customer-centric professional.