Current Employment Status:
Hired Full Time on Oct 6, 2020

KACELYN

EXEC ASSISTANT |  CUSTOMER EXPERIENCE MGR|AMZ ACCT MGR

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

March 6th, 2024 (68 days ago)

Member Since

February 28th, 2018

Profile Description


I have dUpgrade to see actual info to stop working in a BPO Industry or Call Center Industry to work as Full time Virtual Assistant and/or Social Media Marketing Manager/Support.
I've worked as a Customer Service Representative for TELUS Canada and Technical Support Representative AT&T UVerse, Samsung AU, Microsoft (Global). Work as Inbound Billing and Sales Representative -CSR Level 3 for AT&T Telco, At&T UVerse, DISH and DTV. I work as an Email Support for Ebay Escalation team, which I handle complaints, refund and replacement request from the buyer and protects the rights of the seller. Handled Email and Chat Support for Samsung AU. I also work with Microsoft as a Chat Technical Support. Provided support for clients in the US, Canada and Australia. Expert on various software applications, online websites & OS navigation. I perform remote session to fix/repair any Windows related concern.

 I can be your personal online assistant, social media marketing assistant, data entry provider, web researcher, email handler, windows admin, website maintenance and the likes.

I make it a point to always accomplish my duties and responsibilities efficiently. I can perform administrative duties that involve communicating, preparing and writing reports, researching, planning, coordinating, scheduling, calendaring, data recording, keeping and managing.

Started working as Virtual Assistant since March 2018 

I'm a fast learner when it comes to new applications/software/programs that may require to complete my task, duty and responsibilities as a freelancer. 

I am available to work remotely or freelance with company (s) and Client (s). My hours are very flexible and currently I am accepting short and long term assignments. Please do check with me via email to discuss my availability and your needs.

Top Skills

Office and Administration » Calendar Management

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: Less than 6 months

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Other Skills

Customer Support » Social Media Moderation

Experience: 2 - 5 years

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Social Media Marketing

Experience: 2 - 5 years

Office and Administration » Travel Planning

Marketing » Social Media Management » Instagram marketing

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 5 - 10 years

Office and Administration » Data Entry

Experience: 5 - 10 years

Basic Information

Age
35
Gender
Female
Website
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Address
STA. BARBARA, Pangasinan
Tests Taken
None
Uploaded ID
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