Current Employment Status:
Hired Full Time on Jul 9, 2022

d8dd99fc00b41e204 8

Customer Success Specialist

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EXPECTED SALARY
Php 100,000.00/month
( $1,880 USD )
EDUCATIONAL ATTAINMENT
College Level
AVAILABILITY
40 hrs/wk
( $10.86 USD/hr )
EXPERIENCE OVERVIEW
Technical Support Representative - 1 Year and 4 Months, Customer Service Specialist- 2 Years, Customer Service Manager - 2 Years & 2 Months
BASIC INFORMATION
Age:
30
Gender:
Male
Location:
Cagayan de Oro City, Misamis Oriental
Tests Taken:

DISC
Dominance:36
Influence:9
Steadiness:29
Compliance:27

English
 C2(Advanced/Mastery)
Last Active:
March 21st, 2023 (5 days ago)
Member Since:
February 24th, 2018
SKILL SUMMARY

6 years of customer and project management experience. Proficient in Freshdesk, Zendesk, FrontApp, Shopify, Magento, ShipStation Microsoft Office, Google Suites, Asana, Trello, PayPal, Stripe, Mollie 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Event Planner
  • Personal Assistant
  • Speaking
  • Writing
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

Working in customer service, you are expected to have an excellent command of the English language. Most of my professional experienced revolved around having the ability to speak and write English fluently. 

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Customer Service & Admin Support
EXPERIENCE

As someone who has worked in the different facets of the customer service industry, I have gained ample knowledge and know-how with the different processes, utilizing CRM platforms like Zendesk, Freshdesk, FrontApp and Salesforce

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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