I previously worked with several BPO companies here in the Philippines and my last employment was with Teleperformance in Davao City. As a Customer Service Representative, I know how to handle pressure and irate customers. I provided them with the best resolution to their concerns by following what was on the policy. I know how to measure customer's temper and which it is also significant that we know our customers' by temper so that we can provide them best results and end the call with a smile.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.