E-commerce Manager

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

April 26th, 2024 (today)

Member Since

February 21st, 2018

Profile Description

Virtual Assistant role
•Shopify and Amazon account manager
•Instagram and Facebook management
???Email management
•Basic finance standpoint management
•Google tools

Supervisor role
• Client-facing interactions with discussion based on site performance via call/video conference (Bi-weekly)
• In-charge of submitting compliance report (Daily/Weekly/Quarterly) for an account specific tool
• Management of associates including coaching
• Performance management of associates through Weekly Business reviews where thorough discussion of per associate performance occurs

Lead Trainer role
• Certified Specialty Trainer for an online shopping site
• Sent training reports on a daily basis to Operations and Training and Quality Team for visibility on the progress and whether training agenda was being followed
• Trained new hire employees

Senior Lead Quality Analyst
• Was in charge of auditing DSAT contacts of the account, and
send weekly reports to the Operations Team and the clients
• Attended client calibration meetings
• Management of all Quality Analysts, ensuring their compliance in reports and client calibration/meetings

Additional Skills:
-Microsoft Word, Excel knowledgeable
-Good English communicator (written & oral)