Alyssa

Appointment Setter | Customer Support | Ecommerce

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Overview

Looking for full-time work (8 hours/day)

at $4.66/hour ($896.00/month)

Associates degree

Last Active

June 27th, 2026 (yesterday)

Member Since

February 16th, 2018

Profile Description

Hi I'm ---------- ,

I have 9 years of experience in the call center industry, including 3 years as a Virtual Assistant specializing in Appointment setting, Customer Support and Ecommerce. I love taking care of the details so my clients can focus on the bigger picture. I’m comfortable using tools like Google Workspace, Canva, and Zoom. I'm always happy to learn something new. In this portfolio, you’ll get a feel for the kind of work I do and how I can help take some of the weight off your shoulders.  

Top Skills

Experience: 5 - 10 years

I have strong communication skills that enable me to understand and address customer needs effectively and with empathy. I am experienced in using various customer support tools and CRM systems to manage inquiries and resolve issues efficiently. My problem-solving abilities help me quickly identify solutions while maintaining a positive attitude, even in challenging situations. I am highly organized, detail-oriented, and committed to delivering exceptional service that enhances customer satisfaction and loyalty.

Experience: Less than 6 months

I have a strong understanding of eCommerce operations, including product listing management, inventory control, and order tracking. My data-driven approach allows me to analyze customer behavior and sales metrics to improve marketing strategies and increase conversion rates. Additionally, I’m organized and detail-oriented, ensuring smooth day-to-day operations while providing excellent customer service to enhance the overall shopping experience.

Experience: 1 - 2 years

I possess strong communication skills, enabling me to engage effectively with potential clients. I am highly organized and detail-oriented, ensuring accurate scheduling and timely follow-ups to maximize appointment bookings. Proficient in using CRM systems and scheduling tools like Click and House Call Pro, I efficiently manage leads and appointments. Additionally, I have experience qualifying prospects by asking targeted questions to ensure that appointments align with business goals. Driven by results, I consistently strive to meet and exceed targets while maintaining a professional and customer-focused approach.

Other Skills

Experience: 1 - 2 years

I have strong attention to detail and excellent accuracy, which ensures that all data is entered correctly and consistently. I efficiently handle large volumes of data while maintaining high-quality standards. Additionally, I am organized and reliable, able to meet deadlines and manage multiple tasks simultaneously to support smooth business operations.

Experience: 2 - 5 years

I have strong organizational skills and attention to detail, allowing me to efficiently manage large volumes of emails, prioritize urgent messages, and maintain an organized inbox. I am proficient in using email platforms such as Gmail, Zendesk, and various email management tools to sort, filter, and respond to correspondence promptly and professionally. With excellent written communication skills, I draft clear and courteous responses while maintaining consistency in tone. Additionally, I am adept at scheduling emails, setting reminders, and managing follow-ups to ensure smooth communication and timely resolution of tasks.

Basic Information

Age
29
Gender
Female
Website
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Address
Tanza, Cavite
Tests Taken
IQ
Score:  131
DISC
Dominance: 45
Influence: 32
Steadiness: 16
Compliance: 7
Government ID
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