Customer Service Representative / Admin Assistant / Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

April 23rd, 2024 (9 days ago)

Member Since

February 13th, 2018

Profile Description

Dear Ma'am/Sir;

I am currently working as a lead manager for a real estate company and I have more than 5 years full-time experience as Customer service and Inbound sales representative. I also worked as Document Analyst and I've been part of Back of house team with my previous Upgrade to see actual info my current role, I set up an appointment with prospective leads, follow up on existing offer, and take accurate notes of conversation with patrons.
I have received excellent evaluation performance for all the companies that I've been with for the past 5years and I am now aiming to work at home so that I will have more time with my family.
QUALIFICATIONS SUMMARY
*Experienced customer service professional with more than 5 years in call centers.
*Efficient and adept at handling various calls on a daily basis, while consistently resolving client issues in a short time span.
*Skilled and possess exceptional customer service skills, with customers regularly commending on received support.
SKILLS AND COMPETENCIES
• Knowledgeable in Office work
• Knowledgeable in Internet Usage and Basic HTML
• Knowledgeable in Office Application (Word, Excel, PowerPoint)
• Good Clerical Skills (Filing, Organizing, Typing)
• Lead Generation, Appointment setting, Handling CRM, Cold calling and Good Customer Relation Skills
• Enhanced in data encoding with an average of 50-60 words per minute
• Good communication skills in assisting and coordinating with customer.
RELEVANT SKILLS
*Customer Service-Handle 50+ customer interaction per day, giving detailed, personalized, friendly, and polite service to ensure customer retention.
*New Hired Agent Support-provide first touch point between the company and new hire.
*Back Office- includes internal business functions such as billing and front office outsourcing, which includes customer-related services.
Should you find interest in my application, then I will be available for an interview at your convenience. I have attached my resume and I encourage you to contact me first via email so that I can ask my current supervisor first to give me time to answer your call.
Thank you and more power to your company!
Sincerely,
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