Overview
Looking for full-time work (8 hours/day)
at $284,094.32/hour ($50,000,600.00/month)
Bachelors degree
Last Active
July 7th, 2021 (1024 days ago)
Member Since
February 11th, 2018
Profile Description
I have 6 years of experience as a Quality Analyst in the field of Customer Service and Technical Support my main task is to perform quality assurance through agent call monitoring, call evaluation and provides quality feedback to agents through QA coaching. Some of the QA call monitoring tools that I am skilled at using is Witness and NICE. Apart from being a former call center QA I also have work experience in project management as a process auditor for different International IT firms.
Top Skills
Customer Support » Email Support
Customer Support » Technical Support
Customer Support » Phone Support
Other Skills
E-Commerce » Inventory Management » Quality Control
Customer Support
Customer Support » Sales Support
Customer Support » Phone Support » English Speaking
Marketing » Email Marketing
Marketing » Content Creation » Blogging
Advertising » Amazon Ads
Advertising » Facebook Ads
Office and Administration » Translation
Office and Administration » Data Entry
Marketing » Direct Mail Marketing
Office and Administration » Travel Planning
Basic Information
- Age
- 43
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: 32
- Influence: 27
- Steadiness: 15
- Compliance: 26
- English
- C1(Advanced)
- Uploaded ID
- Sign Up with Pro Account to View
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Podcast (The Marketing Secrets Show)
Russell Brunson, host of The Marketing Secrets Show Podcast has me telling my story and sharing how I started outsourcing when I was at Lake Powell. Have a listen to our conversion and hopefully, be inspired.
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