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Chat and E-mail Support Specialist

98 ID PROOF
Timeproof:
EXPECTED SALARY
Php 35,000.00/month
( $696 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
30 hrs/wk
( $5.36 USD/hr )
EXPERIENCE OVERVIEW
5 years in Accounting and Finance, 8 years in a BPO specializing in Collections and Customer Service and over a year's experience in Chat and Email Customer Service
BASIC INFORMATION
Age:
Not Specified
Gender:
Female
Tests Taken:
IQ
Score:  94

DISC
Compliance:38
Dominance:43
Influence:7
Steadiness:12

English
 C2(Advanced/Mastery)
Last Active:
2021-09-18
Member Since:
2018-02-07
SKILL SUMMARY

I have been doing a lot of chat and email support for almost 2 years now and have extensive skills for the banking and financial industry. I also have expertise creating tickets in Zendesk. I have worked for different types of industry and I can say that my strength is that I can learn easily and I can work with very minimal supervision. I am looking for a long-term job where I can grow and develop my career path.

WORKER SKILLS
TOP SKILLS
  • Quality Assurance
  • Speaking
  • Writing
  • Customer Support
  • Email Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have over 2 years of Team Lead experience in a BPO with Quality monitoring as one of the main tasks.

SKILL RATING
  • Quality Assurance

English
EXPERIENCE

English is almost the second language in the Philippines. I have been in the BPO industry for 8 years and been freelancing for almost 2 years now for clients who are located in the USA.

SKILL RATING
  • Speaking
  • Writing

Finance & Management
EXPERIENCE

I have almost 3 years in Bookkeeping and Accounting for private and government institutions in the Philippines.

SKILL RATING
  • Accounting
  • Bookkeeping

Customer Service & Admin Support
EXPERIENCE

Extensive Customer Service experience on both BPO and freelancing job this time. That would be a total of over 10 years of experience.

SKILL RATING
  • Customer Support
  • Email Support
  • Tech Support

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