Instagram/Facebook Management,Appointment Setter,CSR, Email

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Degree

Last Active

April 3rd, 2024 (29 days ago)

Member Since

February 5th, 2018

Profile Description

- 8 years of effective experience in the BPO industry 
- Possesses excellent communication and interpersonal skills
- Proficient in Microsoft Office Program and Applications
- Proficient in Google Workspace
- Basic Photoshop Skills
- Knowledgeable with basic Computer Hardware
- Competent in managing responsibilities 
- Ability to work in a fast-paced environment
- Self –motivated; able to learn on own initiative
- Persistent, dependable, enthusiastic
- Experience in Facebook, Instagram and TikTok ads.
- Admin Tasks, email support, appointment setting
- Lead Generation

Work Experience:  
> Technical Support Representative
- Assist customers in account modifications,
upgrade, and Troubleshooting Mobile Phones, mobile broad bands, gateways.
          
> Order Entry Representative (Voice,
Chat and Back-Office Support for Data Entry and Sales)
- Assist Company representatives in manually entering client’s service orders in the company’s system.
- Assist customer’s payments, account modifications, upgrade, and etc.
 
 
> Customer Service Representative (Voice and Chat Support) 
- Assist customer’s payments, billing, new accounts, account modifications, upgrades/downgrades, troubleshooting.

> Social Media Analyst/Social Media Marketing
- Assist clients with the growth of their Instagram account and/or other social media accounts. Research on how to target specific accounts and ways how to grow their accounts.
- Managing 8-10 different Social Media accounts.
- Doing side tasks that includes providing hashtag sets for a specific client, providing influencers to collaborate with based on the client's niche.
 
                                                                      
> Loan Originator 
- Outbound Call Center Experience
- Processing loans for customers who applied online through the company’s website. Able to provide excellent customer service while processing loans for new customers.
 
 
> Sales Direct Representative    
- Makes outbound calls to dental clinics with Doctors, Manager or FD.
- Schedules appointments with clinics for live product demonstration.
- Basic product selling.

> Paid Media Specialist
- Develop, execute, and optimize digital ads- Works directly with the Data Analyst to provide actionable insights and recommendations into the campaign
- Define, measure, and evaluate relevant paid media KPIs
- Oversee and manage overall paid media budget
- Conduct in-depth keyword and website research, ad grouping and audience targeting               
- Maintain knowledge of industry best practices and new technologies