Lead Generation Specialist / VA / Customer Support

Overview

Looking for part-time work (5 hours/day)

at $13.20/hour ($1,452.00/month)

Bachelors degree

Last Active

April 18th, 2024 (14 days ago)

Member Since

January 31st, 2018

Profile Description

Cheerful, passionate, and dependable Customer Service Specialist with 5 years of progressive experience in providing exceptional customer service, whether face-to-face or over the phone. Detail-oriented and expert in taking or entering orders, creating/canceling accounts, troubleshooting, problem-solving, and case handling. I am also an expert in utilizing the principles and processes of customer needs assessment, meeting service quality Upgrade to see actual infondards, and evaluating customer satisfaction.
Seeking a long-term full-time position as a Virtual AssiUpgrade to see actual infont/Executive AssiUpgrade to see actual infont /Customer Service in a dynamic team and positive environment where I can both expand my knowledge and contribute my experience for a successful venture in the freelance industry.
I have vast experience when it comes to Customer service, Lead Generation, and Virtual AssiUpgrade to see actual infont work. Can work independently able to adapt and quickly learn new things.
I've worked in the BPO industry for over 5 years where I got most of my experience in the customer service field. Now working remotely as an independent contractor since 2018.
My expertise:
Generating Leads
Managing CRM
Real EUpgrade to see actual infote Research
Running Comps
MLS Search Listings, Expired, Withdrawn, Zillow, For Sale By Owner
Managing ContractsEmail & Text/SMS Campaign
Property and Ownership search using County Sites
PDF Conversion, Organizing Documents
Customer Support
Cold Calling
Sites, Tools, and Software I've Known:
• Podio CRM
• Trello
• Vortex Dialer
• ForeFront CRM
• List Source
• Propstream
• LeadSherpa
• BatchSkiptrace
• MLS
• Mojo Dialer
• XenCall
• Phone Burner
• Google Voice and Hangouts
• Slack
• Google Drive, Dropbox, G Suite
• Whatsapp
• Zoom and Skype
• Facebook and Upgrade to see actual info
• Zillow, Redfin, Upgrade to see actual info, RealeUpgrade to see actual infoUpgrade to see actual info, Loopnet
• Docusign
• RightSignature
• Smrtphone Dialer
• Salesforce
• Batchleads