Catherine

General Admin VA, HR Manager, Accounting Staff

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Overview

Looking for full-time work (8 hours/day)

at $4.97/hour ($960.00/month)

Bachelors degree

Last Active

July 1st, 2026 (8 days ago)

Member Since

January 30th, 2018

Profile Description

As a Virtual Assistant, I have handled Logistics, Accounts Receivables, Appointment Setting, Property Management for Short Term Rental, Transcribing (audio and Menu Transcriber/QA), Facebook Ads, Lead Generation, and Email Management. I also mastered Admin skills like MS Office (Word, Excel, Publisher, PowerPoint) Adobe PhotoShop, Reporting, and Financial Reports.), and Recruitment Officer.
As a previous Human Resources Manager, my tasks are recruiting people, payroll, employee benefits, employee development training, creating bylaws, and implementing policies and memos. And recently had training for Real Estate Investment.
As a previous Administrator, my task is taking care of the business permit, scheduling, procurement, supplies, marketing needs from layout to purchasing, financial reports, client communication, event coordination, email management, call management, website, and social media account management (Facebook & Instagram), making sure all bills, rent, utilities, etc. are all paid on time.
As a previous Personal Assistant, my tasks are managing everyday schedules, presentations, research, feasibility study, event planning, creating a speech for important events, banking needs, procurement, making sure all bills are paid, financial reporting, email management, call management, and many more.
As a previous Customer Service Representative for BPO, I handled several accounts.
1. US Retail Account - order taking, billing queries, returns and exchange, warranty services, delivery information, payment processing, refunds, complaints, compensation, and more.
2. US and UK Telecommunication account - order taking, billing queries, returns and exchanges, warranty services, delivery information, payment processing, refunds, complaints, compensation, basic troubleshooting, account management, mobile app support, and more.
As a previous Tier 2 Technical Support Representative for BPO for US High-Speed Internet Service Provider, my tasks are basic and advanced troubleshooting for mobile phones and computers, WiFi connections, mobile and app support, outage problems, ordering tech-out service, and more.
As a previous Banker Associate for 2 US banks, I handled mortgage and card security.
1. Mortgage - account maintenance, billing, explain the coverage of their loans, terms of the loan, changes of their mortgage note such as assumptions, escrow, insurance, taxes, etc.
2. Card Security - as a fraud specialist my task is specifically for cards and checking accounts. I process disputes, and replacements, and block and unblock cards due to fraudulent activities. Verify charges that were flagged as suspicious or fraudulent, and explain what can be done and prevention.

Basic Information

Age
40
Gender
Female
Website
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Address
Malolos, Bulacan
Tests Taken
IQ
Score:  92
DISC
Dominance: 35
Influence: 28
Steadiness: 32
Compliance: 20
English
C1(Advanced)
Government ID
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