Customer care specialist/Email support/Chat support/ Data En

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 8th, 2024 (12 days ago)

Member Since

January 29th, 2018

Profile Description

6 YEARS OF CONTACT CENTER EXPERIENCE:    

·         Inbound 80% outbound 20%

·         Customer Service for AT&T prepaid and postpaid, help with their
          payment,  change monthly subscription, and explain billing disputes

·         Take payment for a Premium for a Healthcare account. Helped customers            change PCP, and provide information on the coverage of their premium.

·         Chat Support for Nike answering queries about orders, issuing a refund,
          and cancellation of orders.        

·          Schedule Appointments for a Technician Visit for DirecTV
·          Basic Troubleshooting for Mobile Device and TV


PART-TIME JOB AS A VIRTUAL ASSISTANT IN REAL ESTATE

·         Cold Calling
·         Skip Tracing
·         Lead Generation
·         Used different types of CRM


MY DATA ENTRY JOBS:

·         Encoding checks and invoices information in our database
·         Organized patient files determine if inpatient or outpatient 


PERSONAL SKILLS

·         Self-motivated
·         Ambitious
·         Team player
·         Self-Learner
·         Resourceful and Detail-oriented

ADMINISTRATIVE SKILLS

·         Excellent in organizing data
·         Data Entry
·        ??Email management
·         Adept in Technology
·         Good communication and Multitasking

COMPUTER SKILLS

·         Basic Microsoft Office Skills
·         Basic Video editing (Vegas Pro)
·         Basic photo Editing (Adobe Photoshop)
·         Audio editing (FL studio)
·         Web research