IT Specialist

Level 2 technical support specialist. Skilled in resolving complex hardware and software incidents with high speed and accuracy.

Knowledgeable in managing Huawei USG Firewalls and implementing content filtering. Experienced in configuring URL filtering profiles and basic security rules to ensure secure data traffic and company policy compliance.

5+ years managing Windows Server environments (2012-2022). Experienced in server maintenance, backups, and ensuring 99.9% uptime for business-critical applications.

Expert in user management, security groups, and enforcing company-wide policies via Group Policy Objects (GPO) to ensure network security and standardization.

Used PowerShell scripts to automate routine tasks, such as clearing server disk space and managing log files.

Familiar with Ubuntu network configurations and basic command-line troubleshooting for server environments.

Knowledgeable in network fundamentals, including the configuration of VLANs, DNS forwarders, and DHCP settings. Experienced in monitoring network traffic and maintaining stable connectivity within a business environment.