Joana

Maximizing Your Online Presence: SEO, Virtual Assistance, an

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 6th, 2024 (9 days ago)

Member Since

January 19th, 2018

Profile Description

I am a dedicated Virtual Assistant with over a decade of dedicated service delivery and proven multitasking abilities. I've
recently enhanced my skills through a Freelancing Virtual Assistant Course on
Surge Marketplace.

Services I Provide:

1)  <!--[endif]-->Administrative Support:-Data Mining – Conducting Product Research and SKU -Transcription (transcribing video or audio,
voicemail, podcasts, etc.) - <!--[endif]-->;Email Management using Mailchimp, Thunderbird, and, MS Outlook-Creating and Managing Spreadsheets  2)  <!--[endif]-->Social Media Manager-Creating consistent posts that resonate with
your brand's voice.-Producing high-quality content tailored to your
niche.- <!--[endif]-->Utilizing trending hashtags to boost brand
visibility.-Sharing content within groups to broaden reach.-Amplifying engagement strategies.- <!--[endif]-->Fostering audience engagement.-Increasing organic follower growth.-Improving social media visibility.-Designing eye-catching visuals using Canva or
Photoshop.-Creating captivating stories to captivate your
audience 3)  <!--[endif]-->Marketing and Sales-Search Engine Optimization - Optimize on-site
content, Technical website analysis, keyword research, and Off-page
optimization- <!--[endif]-->Lead Generation 4)  <!--[endif]-->Customer Service- <!--[endif]-->Provide product and service information to
customers over the phone(Inbound and Outbound Calls) , chat or email-Input call logs , call reports, update accounts
and maintain customer records in the database-Cater to After-Sales Dispute of product
purchases such as refunds, exchange, and billing adjustments using HubSpot-Process escalations for Paypal and Klarna
disputes and claims- <!--[endif]-->Handles customer orders, prepare order
quotations, pro forma invoice, and process Corporate Discount5) Design and Creative-Proficient in Adobe Photoshop and Canva for
crafting visually appealing designs.-Create Video Presentations using Sony Vegas If you're looking for a reliable,
detail-oriented virtual assistant who can lighten your workload and help your
business grow, let's connect!  <!--[endif]-->I look forward to collaborating with you and
helping your business reach new heights. Let's achieve success together!

Top Skills

Marketing » Social Media Management

Experience: Less than 6 months

Customer Support » Sales Support » Lead Generation

Experience: 1 - 2 years

Office and Administration » Email Management

Experience: Less than 6 months

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Transcription

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: Less than 6 months

SEO » Local SEO

Experience: Less than 6 months

Design » Adobe » Photoshop

Design » Graphic Design » Canva

Experience: 6 months - 1 year

Basic Information

Age
35
Gender
Female
Website
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Address
Consolacion, Cebu
Tests Taken
IQ
Score:  108
DISC
Dominance: 33
Influence: 19
Steadiness: 26
Compliance: 22
English
C2(Advanced/Mastery)
Uploaded ID
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“I had this VA that I could turn things over to made it a lot easier”

Kyle Mckenna

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