As I transition into the role of a team leader within a crypto payment gateway support team, I bring with me over 12 years of invaluable experience in the BPO industry, with a significant focus on crypto, blockchain, and Web3 technologies. Throughout my extensive career, I've adeptly navigated various customer interactions, encompassing sales, customer service (both phone and
Since commencing my journey in remote work back in January 2010, I've actively engaged with projects involving crypto transactions, blockchain technologies, and the emerging Web3 landscape. My experience spans data entry, online research, order processing, and
Notably, I've proficiently utilized CRMs such as Zendesk and Shopify to streamline processes and bolster efficiency in crypto payment support. My commitment to exceeding expectations in every task, coupled with my proven ability to thrive with minimal supervision, positions me as a valuable asset to your team in navigating the complexities of crypto payment support and emerging Web3 technologies. I'm enthusiastic about leveraging my extensive expertise and leadership skills to drive impactful contributions to your organization's success in the crypto space.
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