Licensed Forester | Former BPO Team Manager | Aspiring Virtual Professional
I'm a licensed forester with a background in environmental management and urban planning, but I also bring solid experience as a team leader in the BPO industry—a unique mix of people management, client service, and project execution. At T-Mobile for Business (via Sutherland Global Services), I led a high-performing team, coached agents, and ensured operational targets were consistently met. I thrived in a fast-paced, digital-first environment, which helped sharpen my communication, leadership, and administrative skills.
Now, I'm seeking to transition into a virtual role where I can apply my diverse skill set—whether in project coordination, research, technical documentation, or remote team management. I'm comfortable working across digital platforms and adept at juggling multiple tasks while maintaining high-quality results.
What I bring to virtual roles:
-Proven team management and coaching experience in a remote-ready setting
-Expertise in technical writing, data entry, and research
-Strong organizational and communication skills
-A proactive, reliable work ethic with minimal supervision needed
I’m excited to bring value to organizations looking for a dedicated and adaptable virtual tea
Let’s connect and work together—virtually!
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Davonna Willis
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