Amazon/Ecommerce Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

August 17th, 2024 (119 days ago)

Member Since

May 25th, 2011

Profile Description

With 8 years of experience as an Amazon and Walmart Account Manager/Specialist, I bring a strong track record in managing and optimizing e-commerce operations. My expertise shines particularly in my role as a Resolution Specialist, where I excel in resolving complex listing issues both manually and through flat files (including errors like 8541, 5995, 5885, and more), Parentage Creation, addressing listing suppressions, performing partial and full updates, and appealing restricted products and compliance violations. I also handle case creation with Amazon for a variety of issues, including listing problems, shipment discrepancies, category and product ID concerns, and catalog issues.
Beyond resolution tasks, I am well-versed in product listings, from building them from scratch using specialized software to uploading and editing listings on platforms like Amazon, Walmart, eBay, Etsy, and Wish. My responsibilities also include inventory management, processing multi-channel fulfillment orders via Amazon FBA, managing shipments, and providing top-tier customer service. Additionally, I handle tasks like converting listings from Seller Fulfilled to Walmart Fulfilled (WFS) and performing various administrative duties.
I am proficient in Microsoft Office, Google Workspace, Slack, Dropbox, Helium10, Deliverr, and Adobe Photoshop. I am seeking a long-term, stable position with a company where I can grow alongside the business. I am adaptable, well-organized, detail-oriented, and capable of handling repetitive tasks with a positive attitude. I thrive on learning new skills and am comfortable working independently with minimal supervision, ensuring high-quality results.