Mark

Customer Service Representative, Technical Support Representative, Email Support

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Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Bachelors degree

Last Active

November 27th, 2023 (148 days ago)

Member Since

December 28th, 2017

Profile Description

I worked as a customer service / technical support (office set-up) for over 15 years. I have developed strong writing and customer service skills. My expertise includes Customer Services and Technical Support via Phone and Email. I answer general queries, process refunds, and replacement requests and resolve complaints and negative feedback. I am also knowledgeable about different tools such as Zendesk, Magento, Microsoft Office and  Google Office Suite. I easily learn new processes and can work with minimum supervision.

Top Skills

Customer Support

Other Skills

Customer Support » Phone Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
42
Gender
Male
Website
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Address
Cebu, Cebu
Tests Taken
None
Uploaded ID
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