8204d409 90dc8edb8f 1

VA - Team Leader, Project Manager, Customer Support

99 ID PROOF
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EXPECTED SALARY
Php 60,000.00/month
( $1,081 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $6.25 USD/hr )
EXPERIENCE OVERVIEW
Front Office Team Supervisor that can handle Social Media, Customer Support, Sales & Marketing (Wholesale & Retail) - Knowledgeable in Amazon, Shopify, Walmart, eBay, Abound, RangeMe, etc.; 10years in Freelance Graphic Design
BASIC INFORMATION
Age:
31
Gender:
Female
Location:
QUEZON CITY, METRO MANILA
Tests Taken:
IQ
Score:  125

DISC
Dominance:33
Influence:16
Steadiness:18
Compliance:33

English
 C2(Advanced/Mastery)
Last Active:
November 28th, 2022 (yesterday)
Member Since:
December 27th, 2017
SKILL SUMMARY

I have extensive experience working as a Front Office Team Supervisor for a US based business. I handle Social Media, Wholesale & Retail, Customer Support, and Marketing & Sale for their stores (Amazon, Shopify, Walmart, eBay, Abound, RangeMe, etc.)

I work with almost no to very minimal supervision and I am tech savvy. Being a resourceful person helps me to learn fast and know how to find my way around. to help figure things out. I also have a great eye for design being passionate about graphic designing.

Some of the tools and sites I can use are:
• Google Suite Apps - Drive, Docs, Sheets, Slides, Forms, etc.
• Microsoft Office - PowerPoint, Word, Excel
• Designing - Adobe Photoshop, Adobe Illustrator, Canva
• Ecommerce - Amazon, Shopify, Walmart, eBay, Etsy, Abound, Faire, EDIs etc.
• Social Media - Facebook, Instagram, Twitter, Pinterest, TikTok, Youtube
• Content Planning/Scheduling - FB Creator Studio, Hootsuite, Later, Buffer
• Project &Task Management - Trello, Evernote, Asana, Upgrade to see actual info, Todoist
• Automation - Manychat, Zapier, Integromat/Make
Email Marketing - Mailchimp, Moosend
• Others - Helium10, Google Analytics, Facebook Business, Shopify Backend

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Email Management
  • Research
  • Speaking
  • Writing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Social Media Marketing
  • Graphics Editing
  • Photoshop
  • Print Design
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I worked as a marketing and admin officer for an events training company for more than a year. This allowed me to enhance my marketing, administrative and social media skills. I was also given the chance to be an events management trainer which gave me extensive knowledge in the events industry and helped me become more organized and deadline-driven.

SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Personal Assistant
  • Project Coordinator
  • Recruitment Assistant
  • Research

English
EXPERIENCE

I have prior experience as an ESL Teacher (with TESOL Certification) for Japanese and Chinese students - children and adults. This included helping them in academic studies and preparing them for job interviews, IELTS Exams, and CET Tests.

SKILL RATING
  • Speaking
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Creative Writing
  • Editing Proofreading
  • Web Content Writing

Sales and Marketing
EXPERIENCE

Working as a front office supervisor, one of my tasks was to manage social media accounts. This includes planning, creating contents, scheduling, and responding to comments and concerns.

SKILL RATING
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Sales Representative
  • SEO
  • Social Media Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Facebook Ads
  • Instagram Ads

Graphics & Multimedia
EXPERIENCE

I've been working as a freelance graphic designer since 2010 for local and foreign clients. Mostly designing different marketing materials such as flyers, posters, business cards, etc.

SKILL RATING
  • Graphics Editing
  • Photoshop
  • Print Design
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

Backed up with experience as a customer and technical support representative, these helped me to learn how to multitask by navigating different tools while understanding and empathizing with the customer and making sure their concerns are resolved.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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