Medical Biller|Customer Support (Healthcare)

13 years of experience as Customer Service Specialist. I handled different campaigns providing support for inbound and outbound calls, chat, email and technical support.

Responding to customers via email to provide accurate information regarding their queries, reach out different facilities, providers, and insurance companies to provide information needed about the patient and the claims or authorization requests that I was working with, provides troubleshooting assistance to Amazon Sellers to optimize their websites.

As a Medical Biller, I was responsible in the end-to-end process of this role. My responsibilities included verifying patient's eligibility, benefits, check authorizations, create and submit the claims, dispute denied claims and authorizations and post payments.