Diverse Professional as Executive VA, QA & CSR

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

April 27th, 2024 (13 days ago)

Member Since

December 21st, 2017

Profile Description

Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info - I may not have the direct skills but I have the attitude to learn it quickly.

Work Experiences
Business Excellence | American Express in HGS | Nov 2020-Aug 2023
· Quality Assurance & Administrative Duties
    · Responsible for ensuring the delivery of exceptional customer experiences by conducting comprehensive evaluations of customer interactions, processes, and systems. 
   · Develop and assess account strategies to meet revenue targets with AMEX clients
   · Collaborating with teams to identify areas of improvement & best practices to enhance the overall quality and efficiency of customer interactions and operational processes.
   · Completion of monthly QA tasks, meeting deadlines, creating weekly reports via Excel.
· Subject Matter Expert
· Customer Care Professional 


Virtual Assistant | Onlinejobs.ph | Jan 2018 - July 2019
I provide remote administrative, organizational, and support services to business owners. 
· Administrative Duties: Managed day to day tasks via MS Suite and Google workspace
· Social Media Management: Assist clients with social media scheduling, engagement, enhancing their online presence and brand visibility via Instagram.
· Dropshipping Specialist: Managed accounts in eBay & Amazon that are to be listed in Groupon. Finding winning products in eBay and Amazon to be listed on Groupon.
· SEO Backlink Builder: I identify websites, blogs, and online communities that were relevant to our content niche.




Missionary & Executive Secretary 
The Church of Jesus Christ of Latter Day Saints | Oct 2015 - Oct 2017
Missionary
    · Volunteered representative of the LDS church who engaged variously in proselyting. Learned to build rapport to different kinds of people, and meeting different kinds of needs.

Executive Secretary
· Executive Duties: 
    · Being the point of contact for general communications with the President (email, phone etc)
    · Hold regular meetings with the President to discuss operational priorities.
    · Develop and update mission files to facilitate seamless onboarding for new missionaries and adherence to procedures for departing missionaries
    · Offer general administrative support to the President, including managing correspondence, filing documents, creating presentations and information dissemination.
· Travel Arrangements: Arrange and coordinate flights, accommodations, transportation, and itineraries for the President, missionaries and guests for the company. Finding practical solutions to ensure smooth operations.