I worked as a Tier 2 escalation agent in one of the major credit bureau in the US for over five
years. My responsibilities includes handling customer's complaints, disputes, retention and sales environment.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.