Overview
Looking for full-time work (8 hours/day)
at $6.62/hour ($1,280.00/month)
Bachelors degree
Last Active
June 30th, 2026 (9 days ago)
Member Since
December 11th, 2017
Profile Description
E-Commerce Customer Support Specialist
• Managed customer interactions on social media platforms via Meta Business Suite.
• Efficiently resolved support tickets via Zendesk.
• Assisted with inquiries related to shipping, order updates, cancellations, refunds, and replacements.
Skills: Shopify · Zendesk ·
Business English Tutor
• Provided English lessons tailored to Japanese students, professionals, and entrepreneurs' needs, focusing on conversational and business communication.
• Helped students improve vocabulary, grammar, pronunciation, fluency, and confidence through goal-oriented instruction.
Skills: Business English · Presentation Skills · Communication · ESL Teaching · Discussion Facilitation · English Writing · Grammar · Vocabulary Building · Pronunciation · Student Progress Development
AT&T Customer Support Representative
• Handled customer transactions such as payments, billing adjustments, and service changes with accuracy and adherence to company policies.
• Recognized for outstanding service, reliability, and leadership potential. Nominated for Team Lead apprenticeship.
Skills: Customer Communication · Phone Etiquette · Empathy · Account Management · Conflict Resolution · Billing Support · Satellite TV Services · Sales
Tier II - Technical Support Representative
• Handled escalated customer issues for a UK-based telecom provider, delivering timely and effective solutions.
• Managed end-to-end support tickets with accurate documentation and prompt follow-up.
• Consistently ranked among top performers, placing 6th in the Technical Support Department.
Skills: Escalation Management · Empathy · De-escalation · Customer Support · Network Troubleshooting · Fiber Optics · Set-Top Box Support · Telephone Communication
Top Skills
Customer Support » Ecommerce » Shopify
Experience: 1 - 2 years
Office and Administration » Email Management
Experience: 2 - 5 years
Other Skills
Office and Administration » Microsoft 365
Experience: 2 - 5 years
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Quezon City
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 26%
- Influence: 15%
- Steadiness: 26%
- Compliance: 33%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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