Non-Voice, Data Encoder and/or Back-End Support

Overview

Looking for part-time work (4 hours/day)

at $2.27/hour ($200.00/month)

Associates degree in Computer Science & Computer Programming

Last Active

February 11th, 2021 (1186 days ago)

Member Since

December 7th, 2017

Profile Description

Company/Contact Center: Aol (America On Line); WalMart Connect; CompuServe:
* Billing & Tech Support Agent either tru CHAT or E-MAIL.
-General & Billing concern/issues
-FRAUD related issues
-Technical issues

Company/Contact Center: Aol (America On Line); WalMart Connect; CompuServe::
* Payment & Cancellation Request trru FAX
-Processing Customer Escalations via FAX or MAIL

Company/Contact Center: Aol (America On Line); 
* Kids & Adult Chatroom, Chatroom Titles & Message Boards Moderation
* News , Profiles, Social Networking such as bebo
- Ensure all contents are clean and allign to COMMUNITY GUIDELINES,  SAFETY & SECURITY PROTOCOLS as well as to the TERMS OF SERVICE

Company: eTelecare Global Services, Inc.
* AOL CYBER POLICE
Note: Same work skills as we were absorbed by eTelecare company.

Company: Stream Global Services, Inc.
* Chat & Voice - DELL TECHNICAL SUPPORT
- We cater all types of Dell computer Specifications from Optiplex to Inspiron, etc.

Company: Convergys, Inc.
* Chat & Voice - DELL TECHNICAL SUPPORT
Note: Same work skills as we were transition to a new management.

Company: Concentrix ,Inc
* DIRECTV TECHNICAL SUPPORT
- Handling Billing & Technical issues at the same time for DIRECTV SATELLITE TV SERVICE

Company: Concentrix ,Inc
* AT&T TECHNICAL SUPPORT
- Handling Billing & Technical issues at the same time for AT&T CABLE TV & INTERNET FIBER SERVICE