Dale

Senior Agent (Subject Matter Expert)

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Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Associates degree

Last Active

May 19th, 2024 (37 days ago)

Member Since

December 6th, 2017

Profile Description

I have 8 years of experience in the BPO industry, where I worked as a Customer Care Associate and an Induction Manager. I trained multiple successful classes on the products and procedures of different clients, such as Telstra and etaily. I received multiple awards and recognitions for my excellence, such as the Telstra T-Brilliance, the TSA Legend of the Month, and the Acquire's Best and Brightest. I have a strong background in multitasking, telecommunications, and written communication. I am passionate about learning new skills and delivering quality service.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Data Entry

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Technical Support

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

E-Commerce » Inventory Management » Quality Control

Customer Support » Social Media Moderation

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
30
Gender
Male
Website
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Address
Quezon City, Metro Manila
Tests Taken
English
C2(Advanced/Mastery)
Uploaded ID
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