I have 8 years of experience in the BPO industry, where I worked as a Customer Care Associate and an Induction Manager. I trained multiple successful classes on the products and procedures of different clients, such as Telstra and etaily. I received multiple awards and recognitions for my excellence, such as the Telstra T-Brilliance, the TSA Legend of the Month, and the Acquire's Best and Brightest. I have a strong background in multitasking, telecommunications, and written communication. I am passionate about learning new skills and delivering quality service.
Experience: 2 - 5 years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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