Let me take care of your customers as you focus on your business!
Skills and Services:
- Excellent Communication Skills
- Rockstar Customer Service Skills
- Interpersonal Skills
- People Management
- Problem Solving
- Adaptable and Empathy
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- Chat Support
- Technical Writing
- Product Knowledge Expert
I am born to take care of people and handle complaints seamlessly! I am a customer service expert and I'll make sure that your customer come back for more!
Key Facts:
- Bachelor of Secondary Education, Major in English
- 9 years experience in Customer Service
- 3 years experience in Customer Service Management / Team Leader
- 2 years experience in Virtual Assistance
- has experience with sponsorship, project management and social media management
- a true advocate of stellar customer experience
Clifton Strengsfinder result: Communication, Woo, Connectedness, Developer and Adaptability
My name is
I love Customer Service and interacting with people but I am also good with the following:
1. Social Media Marketing and Management
Facebook
2. Team Management
Team Leading, One to One coaching, Quality Assurance
3. Project Management
Communication, Coordination, Documentation, Monitoring
4. Basic Graphic Design
Canva, Adobe Spark
5. General Virtual Assistance
Data Entry, Transcription,
I'd be more than happy to serve you. If you have any questions, please let me know!
All the best,
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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