Current Employment Status:
Hired Full Time on Aug 28, 2025
My Linkedin Profile link:
Experienced Administrative Manager with a strong background in optimizing healthcare clinic operations and leading remote teams. My approach is always focused on delivering results and enhancing patient and client experiences.
Includes over six years in healthcare administration, with a significant portion in California's behavioral health sector. I've managed crucial operational tasks including appointment setting, phone support, insurance verification, prior authorizations, document handling, and comprehensive claims processing. As an Operations Manager, I even led a team while ensuring seamless daily workflows.
In my roles as Administrative Manager and Operations Manager, I ensured the smooth day-to-day functioning of clinic operations. This involved efficiently handling appointment requests, overseeing patient onboarding and scheduling, managing billing and payment processes, and maintaining strict adherence to administrative guidelines and healthcare regulations. I was also a primary patient contact, ensuring their inquiries were handled promptly and effectively.
My expertise extends to end-to-end medical claims processing, from initial submission to final collections. This includes thorough claim verification, reviewing forms, timely processing, diligent follow-up with insurance carriers and adjusters, analyzing denials, and managing effective appeals. I consistently achieved timely and accurate reimbursement and secured prompt payments.
I am highly adaptable and solution-oriented, with a proven ability to master new applications and technologies quickly. For instance, at a previous psychiatric clinic, I took the initiative to learn and then guide my entire team through a new telehealth platform (SimplePractice), showcasing my teachability and knack for leading others through new tools. I am a self-motivated individual who consistently focuses on developing efficient processes.
Currently actively seeking a stable, long-term opportunity, particularly with healthcare startups, where my leadership and administrative expertise can directly contribute to driving efficiency, fostering excellence, and upholding the highest standards of patient and client service.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: Less than 6 months
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