> Good in setting appointment to leads and some admin tasks
> Great Customer Service Representative who specializes in navigation and sales through various types of communication.
I enjoy answering customers concerns/complaints and help them with knowledge which I have learned, to share some of them:
Customer support
Booking some flights
Troubleshooting
I have enjoyed my almost 3 years in the BPO industry before taking a career break for 5 years (I focused on taking care of my family) . Recently, I landed a job as an appointment setter and virtual assistant
My experiences taught me these abilities:
Be a good communicator
Always put myself on customer’s shoes
Do extra mile to resolve the concern
I work effectively and efficiently and can finish the job in a timely manner
I stay calm when faced with hardship
I enjoy meeting new people that can share their skills and abilities for me not just to help myself to be successful but for them to make their work easy and enable them to focus on their business
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