Sr.Software QA Analyst/Manual tester|Customer Service|VA

Overview

Looking for full-time work (8 hours/day)

at $11.36/hour ($1,999.99/month)

Bachelors degree

Last Active

May 8th, 2024 (5 days ago)

Member Since

November 16th, 2017

Profile Description

SENIOR SOFTWARE QUALITY ASSURANCE ANALYST ( Manual Tester )
I am an adept Software QA tester for 4 years in the industry. I have been involved in different project that used different technologies. 
Below are my skill sets that can highly helped your product on the quality assurance : 
Testing Type
-  Manual Testing
-  Functional Testing
-  Usability Testing
-  Regression Testing
-  Mobile Testing
-  Web Testing
-  Responsive Testing

 Project Management
- Test case
- Test Plan
- Use Cases
- Test Matrix
- User Manual documentation

Test tracking tools
- Redmine
- Trello
- Asana

I can also lead a team to make sure that we deliver on time but with the required quality of the product.


IT NOC ( IT Network Operation Center ) / Customer Service
Have 2 years experienced as IT NOC. That basically give a client/customer initial support on their problem.
Below are my skill sets that can highly helped your network clients:
- Email support
- Ticket creation
 - Initial troubleshooting
- Backup Server Monitoring
- Monitoring services
 - Escalating issues 

I am also experience on training newly hired employee on my previous Upgrade to see actual inforoducing the steps and clients to them.