I am a detail-oriented Virtual Assistant with 7+ years of professional experience in operations, service management, and technical support within a fast-paced telecom environment.
I specialize in providing reliable administrative and operational support, including data entry, reporting, ticket management, and process coordination using tools such as Google Workspace and Microsoft Office.
With a strong background in incident management and customer escalation handling, I bring excellent problem-solving skills, structured thinking, and the ability to manage tasks efficiently in remote and high-pressure environments.
I also have experience creating simple but effective designs using Canva for presentations, reports, and basic marketing materials when needed.
Additionally, my engineering background has equipped me with strong analytical skills, attention to detail, and a process-driven mindset—useful for technical VA and operations support roles.
I am adaptable, quick to learn new tools, and committed to helping businesses stay organized, efficient, and productive.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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