Shopify Admin, Virtual AssisUpgrade to see actual infot, Email support, Copywriter

Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

March 13th, 2024 (54 days ago)

Member Since

November 2nd, 2017

Profile Description

I have vast 5 years plus experience in Admin, supporting E-commerce stores in Shopify, Amazon, and eBay. I've been a customer support representative for years, so I am confident that my written and verbal English communication is superb. I can develop and sustain positive relationships to obtain customer insights. I am hardworking and can extend longer hours if required. I have a stable 50mbps fiber internet at home, and two laptops with a desktop as my Upgrade to see actual info's been some years since we last experienced a power outage at our location, so I'm sure to be online to work my shift, and I have never missed a work day as far as I can remember. I can do Amazon PPC, Facebook ads, Social media management, images/video editing, Shopify Order daily export, Fulfillment, Product Listing and Research, and Customer Support / Virtual AssisUpgrade to see actual infot roles. Account/order/billing/shipping/promotion/supplier concerns processing. Email support. Page, group, social media admin/moderation, comment/message monitoring, and response. I also create landing pages and do copywriting for product descriptions, and translations to adopt country-targeted Upgrade to see actual info would be a great pleasure if given a chance to work with you, and I will make sure to serve my sole purpose and be an efficient part of the company. 

Skills and programs:
-Daily order export (Shopify)
-Organizing Spreadsheets, sales data, and other records
-Copywriting- Excel Word, website contents, product descriptions, landing pages, blogs, and post topics to generate organic traffic.
-Photo editing, photoshop CS, Canva, Photopea
-Video editing for FB ads, and blog posts through Capcut, Adobe Premier, Moviemaker
-Email/Chat support through Gorgias, Freshdesk, Zendesk, Gmail, and others
-Social media moderation, posting, comment, and message response
-Logistic tracking, fulfillment, shipping audit, and delivery update to customers
-Processing replacement, refunds, returns, discounts, and other disputes

I'm looking forward to putting my skills to good use and ensuring the company's welfare to the best of my capabilities.

Zendesk Certificate: 
Upgrade to see actual info

Portfolio video link to our 7-figure Shopify store that I've worked on: Upgrade to see actual info