Virtual Assistant, Product & Keyword Researcher, Amazon Project Manager, Shopify

Overview

Looking for full-time work (8 hours/day)

at $9.00/hour ($1,584.00/month)

Bachelors degree

Last Active

February 16th, 2024 (88 days ago)

Member Since

October 31st, 2017

Profile Description

I’ve been working in the eCommerce industry as a General Virtual Assistant, Customer Service Manager, Amazon Project Manager, Shopify VA, Product and Keyword Researcher, PPC Manager and Social Media Manager/Specialist for almost 5 years now.I’m really excited to be a part of your team. I strive to communicate as often as possible and am open to any suggestions that you have for the specific tasks. I’m looking forward to learning more about your company and working to grow it together.I have an experience on managing Amazon US, UK and Europe. My Amazon experience includes but are not limited to:- Managing PPC campaign- AMS ad campaign (set up and monitoring)- Customer Support (email support as needed)- Managing feedback and reviews- Finding Order Numbers of Negative Reviewers/Reviews- Product listing (Direct Upload and Flat Feed File)- Managing/creating shipping plans- Monitoring and Tracking Inventory- Monitoring Sales Data Conversion, BSR, reviews and keyword ranking- Managing and reserving inventory to protect the stocks- Issuing refund/replacement- Creating single-use codes, group codes and coupon stacks- Managing FBA Reimbursement- Monitoring hijackers- Monitoring the conversion stats- Creating email campaigns- Product & Keyword Research- Amazon drop shippingI am also familiar to different training and platforms such as:- BenCummings Product & Keyword Research- Keyword Inspector- Jungle Scout- PPC Entourage- Helium 10- Merchant Words- ZonMaster- Tomoson- Feedback Genius- Sales Backer- ASM Upgrade to see actual info- Cash Cow Pro- Keyword Tool Denominator- Google Adwords Keyword Planner- SEO Chat Tool- AMZ Tracker- Camelcamelcamel- Keepa- Mailchimp- GetResponseAs for Shopify, I managed the following:- Customer service (chat, email and messenger)- Product Sourcing and Researching- Product Listing and Adding variations- Knowledge on the use of Oberlo- Knowledge on the use of Shopified- Knowledge on Zendesk and Reamaze- Manual Order Fulfilment- Order Fulfilment using Tools- Tracking of orders- Create Discount Code- Processing a refund or replacement ( If needed)As for Social Media experience, it includes the following:- Social media and marketing support- Facebook ads management- Create/research and publish blog content- Curate & publish related articles for Facebook, Twitter, Google+, Instagram Pinterest- Create and manage facebook groups and pages- Use Hootsuite, Meetup, Tweetcaster- Managing/contacting free deal sites and contest promotion sites (submitting deals and giveaways therein to help increase traffic)- Managing video submission and/or product promotion to many different websites to increase traffic and for SEOI am also comfortable handling admins tasks since I have the following experience:- Creating SOP's or training materials (creating tutorials and step by step guides as needed)- Can manage Information Research and Data Entry- Knowledge on creating EverNote and PDFs- Using Dropbox, Google Drive, Google Docs and Google Sheets- Knowledge on Slack, Trello, Asana, Basecamp, Producteev, Freedcamp, Wunderlist, Convo and TeamworkI can efficiently finish assigned tasks with minimum supervision, strong attention to detail.