d918cc 984d4f80d8 9ef209e 4b0008

Amazon Account Manager/Ecommerce Specialist

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Overview

Looking for full-time work (8 hours/day)

at $8.52/hour ($1,499.52/month)

Bachelors degree

Last Active

September 16th, 2023 (7 days ago)

Member Since

October 13th, 2017

Profile Description

I've been in the eCommerce industry for over 7 years and have acquired significant experience of the ins & outs of the business.
Below are some of the key roles and responsibilities which I've handled:
• Amazon TOS and Guidelines
• Handling Performance notification 
• Amazon Business reports 
• Account Health/Performance Management
• Feedback Management
• Product Listing (Single or Bulk upload/Feed)
• Listing Optimization 
• A+ Content 
• Product Research
• Product Analysis and Development
• Inventory Management
• Customer Service (Product/Order Inquiry, Product/Seller Account Reviews)
• Reimbursement 
• Establishing SOP’s 
• Product Re-pricing & more.

Aside from the eCommerce business, I also have a solid experience in the BPO industry. I worked as a supervisor for a team comprising an average of 15 agents. We provide customer service & technical support for a US company. 

Top Skills

Customer Support

Customer Support » Phone Support

E-Commerce » Inventory Management » Quality Control

Other Skills

Customer Support » Email Support

Office and Administration » Data Entry

Office and Administration » Email Management

Customer Support » Content Moderation/Management

Office and Administration » Personal Assistant

Customer Support » Social Media Moderation

Customer Support » Forum/Community Moderation

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Basic Information

Age
Not Specified
Gender
Male
Website
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Address
Dumaguete, Negros oriental
Tests Taken
IQ
Score:  112
DISC
Dominance: 26
Influence: 10
Steadiness: 26
Compliance: 37
English
C2(Advanced/Mastery)
Uploaded ID
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