944400289c8e0fe8 d9b89d18cf00d

Amazon Account Manager/Ecommerce Specialist

99 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 65,000.00/month
( $1,195 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $6.91 USD/hr )
EXPERIENCE OVERVIEW
6+ Years in eCommerce industry
BASIC INFORMATION
Age:
41
Gender:
Male
Location:
Dumaguete, Negros oriental
Tests Taken:
IQ
Score:  112

DISC
Dominance:26
Influence:10
Steadiness:26
Compliance:37

English
 C2(Advanced/Mastery)
Last Active:
August 2nd, 2022 (10 days ago)
Member Since:
October 13th, 2017
SKILL SUMMARY

I've been in the eCommerce industry for over 7 years and have acquired significant experience of the ins & outs of the business.
Below are some of the key roles and responsibilities which I've handled:
• Amazon TOS and Guidelines
• Handling Performance notification 
• Amazon Business reports 
• Account Health/Performance Management
• Feedback Management
• Product Listing (Single or Bulk upload/Feed)
• Listing Optimization 
• Product Research
• Product Analysis and Development
• Inventory Management
• Customer Service (Product/Order Inquiry, Product/Seller Account Reviews)
• Reimbursement 
• Establishing SOP’s 
• Product Re-pricing & more.

Aside from the eCommerce business, I also have a solid experience in the BPO industry. I worked as a supervisor for a team comprising an average of 15 agents. We provide customer service & technical support for a US company. 

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Data Entry
  • Email Management
  • Excel
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance

Customer Service & Admin Support
EXPERIENCE

I have over 8 years working experience in the Call center industry. I have worked with different US companies like, Dell, Prudential, and eBay.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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