I worked as an encoder and a junior logistics officer for more than 10 years now. I was engaged in supervising, encoding and data structuring role, providing basic technical support to our department on computer hardware and software related issues. I was in charge of monitoring and securing volume pick-ups, preparing paper works such as receiving copies, transmittal, acknowledgement receipts and billing. Another role that I was tasked was submitting reports to client banks such as MIS report, RTS (return to sender) report, and others, answering queries from client, monitoring and ensuring the due dates are met on specific pick-ups and reporting directly to the Operations Manager about the progress and status of the project.
As a Junior Logistics Officer, my role is receiving shipments and ensuring both quality and quantity. I am also assigned in tracing, tracking, and expediting purchase processes and ensure timely delivery of products. I maintain contact with vendors and interact with third party logistics service providers in order to check accuracy of all inventories, review bills, invoices and purchase orders through SAP System. I also coordinate and maintain communication with warehouse staff to ensure proper working order and product packaging. I also monitor failed deliveries and provide ample solutions in order to avoid escalations.
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