During my previous roles, I have gained experience in Drop Shipping and Telemarketing tasks, as well as the following:
• Technical Support Representative - Proficient in Microsoft Products (Word, Excel, PowerPoint, and Outlook for both Mac and Windows), and capable of troubleshooting OS Windows 7 and up technical issues.
• Customer Service Representative - (Shopify, E-commerce, Etsy) Inbound and Outbound Calls,
• Telemarketing (Healthcare) - Inbound and Outbound Calls, Promotion Introductions, Inquiry Responses,
• Part-Time Social Media Manager Assistant (AI) - Post Creation, Sharing, Commenting, Lead Generation, and Organizing Posts.•Freelance ( Customer Service / Sales Representative -Full Time) - Answering Calls, Processing Orders, Quotations,
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
• Technical Support Representative - Proficient in Microsoft Products (Word, Excel, PowerPoint, and Outlook for both Mac and Windows), and capable of troubleshooting OS Windows 7 and up technical issues. • Customer Service Representative - (Shopify, E-commerce) Inbound and Outbound Calls, Email Handling, Chat Support (LiveChat), Order Processing, Shipment Handling, Sales, PayPal Disputes, and Social Media Posting (Facebook and Instagram) • Telemarketing (Healthcare) - Inbound and Outbound Calls, Promotion Introductions, Inquiry Responses, Email Handling, Order Processing, Shipment Handling, and Lead Generation • Part-Time Social Media Manager Assistant (AI) - Post Creation, Sharing, Commenting, Lead Generation, and Organizing Posts. •Freelance ( Customer Service) - Answering Calls, processing Orders, Quotations, Email Handling and Chat Support (Zendesk)
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