E-Commerce Virtual Assistant - 3 years experience
• Administrative tasks
•
• Product Research
• Product Listings
• Tracking of orders
• Data Entry
• Website Management
Customer Service Representative (12 years in Business Process Outsourcing
• Assistant Supervisor - Non-Voiced account
•
Customer Service Representative / Technical Support - Voiced account
Applications and Tools Used
• Zoiper
• CRM • Salesforce • RingCentral (Glip)
• Magento
• Trello
• Asana
• Canva
• Windows Paint
• Google Apps (google docs, google sheets, google meet, calendar)
• MS Office (Word, Excel, Powerpoint)
• Animoto
• WordPress
• Kajabi
• Hubspot
• Pipedrive
• Textline
• Aircall
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