April 2007 to February 2008 -
Technical Support Representative
ePLDT Ventus
Libertad Site
Libertad cor Arayat Street
Mandaluyong City Philippines 1550
Essential Job Functions:Deliver service and support to users using and operating automated call distribution phone software, via remote connection or over the InternetInteract with customers to provide and process information in response to inquiries, and requests about products and servicesGather customer’s information and determine the issue by evaluating and analyzing the symptomsDiagnose and resolve technical hardware and software issues
February 2008 to July 2012 -
STAFF NURSE- Medical Ward
Mandaluyong City Medical Center
Boni Avenue Mandaluyong City 1550
Essential Job Functions: Institutes continuity of care by receiving bedside endorsements and assesses the individuals’ needs for nursing care based on the patients’ history, results of physical, diagnostic and laboratory examinations.
Plans/ prioritizes nursing care activities considering overall health needs of the patient.
01 October
Healthcare Service Associate
Hinduja Global Solutions
Eulogio Rodriguez Jr Ave, Quezon City 1102
Receives member’s pre-service requests on the toll free 800#, determines needs, gets demographic informationIf the caller is requesting information, the HealthCare Associate can help them directly (e.g. eldercare assistance, health and Rx plan schedules, identifying resources for employer health plans).Achieve or exceed Call Center Metrics and handle moderate and routine issues.
05 August 2013- July 2014
Customer Service Associate
RR Donelley
(ACE Insurance)
Eastgate Centre Bldg., 169 EDSA,
Mandaluyong 1550
Essential Job Functions:·
A claims analyst monitors liability claims from start to finish·
Verify and update information on submitted claims.
25 August 2014- September 1 2017
Administrative Staff
Victory Christian Fellowship
No. 30 EDSA cor Pioneer Street
3rd Floor Robinsons Forum, Mandaluyong
Essential Job Functions:Provides administrative support to the Head of the Discipleship Ministry and Leadership development; effectively and efficiently handles the events, people, data, and finances to support the department.
24
September 2017- November 1, 2022
Digital marketing staff
Responsibilities:
Multichannel Content Management:
Develop
and execute digital marketing strategies across platforms, including
Instagram,
Curate
and schedule captivating travel content to boost brand visibility and
engagement on all specified channels.
Community Engagement:
Conduct
Instagram mining to discover and share compelling travel content,
fostering an active and vibrant community on the platform.
Manage
engaging with the audience.
Creator Collaboration:
Initiate
and maintain
creators within the travel niche.
Facilitate
partnerships by featuring travel content from creators, enhancing the
brand's collaborative and inclusive image.
Cross-Platform Integration:
Ensure
seamless integration of content strategies across Instagram,
TikTok, and other relevant travel websites.
Performance Analytics:
Monitor
and analyze key performance indicators (KPIs) for each platform to assess
the effectiveness of digital marketing efforts.
Additional Responsibilities:
Information Retrieval:
Research
required information using available resources to stay informed about
current trends in digital marketing and travel industry developments.
Adherence to Standard Procedures:
Follow
standard processes and procedures to maintain consistency and quality in
the execution of digital marketing strategies.
Task Flexibility:
Execute
any other tasks agreed upon by both parties during the course of the
contract, demonstrating flexibility and adaptability.
19 July
2022- Feb 1, 2024 Content Researcher
Responsibilities:
Content Curation:
Research
and curate tailored
managing directors.
Craft
engaging articles focusing on thought leadership and industry trends.
Engagement and Networking:
Regularly
engage with leaders through comments and likes, fostering a vibrant
professional network.
Refine
and expand the network with potential customers and true leads.
Brand Presence Enhancement:
Define
and elevate a compelling digital brand presence, aligning with clients'
goals.
Monitor
content performance, adjusting strategies for optimal effectiveness.
Collaboration and Adaptability:
Collaborate
with clients to align content with evolving priorities.
Stay
updated on industry trends and integrate feedback for continuous
improvement.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
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